• Regular communication with key accounts to monitor health of the account […]
• Provide timely and accurate reporting on key account performance, sales forecasts, and market insights to management and internal stakeholders.
• Identify and pursue opportunities for upselling, cross-selling, and expanding the scope of services or products offered to key accounts. • Maintain detailed records of interactions, transactions, and communications with key accounts in CRM systems or databases.
• Foster a culture of customer-centricity, professionalism, and excellence within the organization.
• Pro-actively...